Transportation Services
Transportation may be available to you as a part of your benefits package. Your therapist or care manager can provide you with more details about whether agency transportation is available to you.
If transportation is a barrier to you receiving care, please mention this to your provider so they can assist you in removing this barrier.
LifeSpring is committed to ensuring equal and effective transportation opportunities are available to qualified individuals. If you would like to make a request for a reasonable accommodation, the policy and form are available here.
Transportation Rules and Policies:
- Family members cannot be transported unless they are active LifeSpring clients and have an appointment for a LifeSpring service. If a personal care attendant is needed, approval for transportation will be made on a case by case basis.
- All clients and van drivers are required to wear seatbelts during transport.
- All wheelchairs must be securely strapped in the securement area using the securement system provided in the van.
- Individuals who do not use wheelchairs, including standees, are permitted to use the vehicle’s lift or ramp to enter the vehicle.
- Service animals – an animal that is trained and utilized by a disabled person as an accommodation to their disability, i.e. seeing eye dogs – will be allowed on LifeSpring vehicles as appropriate.
- While using LifeSpring transportation services, clients who require oxygen must provide their own oxygen and be responsible for their equipment and maintaining appropriate settings.
